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Communications
Communications

Convergence means value and it is driving today’s communications market. Convergence drives shareholder and subscriber value through the successful combination of independent products. Today’s customers demand personalization, identity, productivity improvement and content relevance. At the same time, they want simplicity, reliability, security and value. Convergence helps communication companies deliver greater value for the customer and create new revenue streams. BearingPoint works closely with leading communications companies to improve these revenue generating units. We address the complexities of the industry to make convergence not only possible, but profitable as well.

Convergence means value and it is driving today’s communications market. Convergence drives shareholder and subscriber value through the successful combination of independent products. Today’s customers demand personalization, identity, productivity improvement and content relevance. At the same time, they want simplicity, reliability, security and value. Convergence helps communication companies deliver greater value for the customer and create new revenue streams. BearingPoint works closely with leading communications companies to improve these revenue generating units. We address the complexities of the industry to make convergence not only possible, but profitable as well.

Where is convergence coming from? Three underlying elements make converged services possible:

  • Digitization
  • Networks
  • Technology platforms

Content digitization, network distribution and technology platforms create incremental value when converged. Common digital formats provide a gateway to public and personal content. When combined with global IP networks, providing ubiquitous access able to be displayed on standard user devices, you create a powerful proposition for the subscriber. While this scenario sounds straightforward in theory, in reality identifying the most attractive market opportunities in which to invest, is difficult. Market segmentation is a constant while operational support systems are in a state of flux. Remember, if you build it, they may not come.

A converged environment creates a communications industry characterized by a host of complex managerial and operational questions: Where can higher-margin opportunities be found? Which assets are relevant to your new converged offerings? How do you leverage your existing network? Where are your organizational deficiencies? Are IT systems positioned to interface to your new convergence partners?

At BearingPoint, we work with clients to create products and services that drive subscriber value, and create support systems that consistently deliver outstanding customer experience. We provide assistance with new product development, fixed mobile convergence, content management, VoIP, and much more.

Let’s work together to help your communications organization embrace convergence. Contact Us

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